Exceptional staff and modern rooms

I had a fantastic stay with exceptionally friendly staff who really made me feel welcome. The modern touch in the rooms was impressive, particularly with the smart temperature and light controls. The hotel’s location, while a bit far from downtown, was not an issue for me as the free shuttle service came in handy. I would have loved a more lively pool area though.

The hotel features a sleek rooftop pool with amazing views. The area is still under development, lacking nearby attractions.

The staff was exceptional and tried their best to make our stay as good as possible! The room was spacious and clean, featuring a flat-screen TV, air conditioning, and a private bathroom with a bath and shower. The rooftop pool offered a breathtaking view over the city, and breakfast was delightful with plenty of options to choose from.

The location was a bit inconvenient with limited attractions nearby.

During my stay, I enjoyed the breathtaking views from the rooftop pool, providing a perfect spot to unwind after exploring the nearby Imperial City and other attractions. The meals were delicious, and I appreciated the inclusive breakfast that catered to various tastes. The staff, especially Mr Quong from the restaurant, went above and beyond to meet our dining requests, which really enhanced the overall experience. I was particularly impressed by the spaciousness and quality of my room, making it a pleasant retreat after a day of sightseeing.

The rooftop pool offers an amazing view of the city skyline, providing a perfect spot to relax after a day of sightseeing.

The furniture in my room had noticeable scratches, and the bathroom's silicone joints were poorly done, which detracted from the overall experience.

Would recommend for a transient stop

Comfortable room, attentive staff, with the hotel featuring a sleek rooftop pool providing a great view and a 24-hour reception ensuring convenience for late arrivals.

Nothing bad to say.

Stunning foyer that impressed us upon arrival.

My experience was marred by a staff member's rude behavior regarding breakfast rules. Despite having inquired about bringing family for breakfast just the day before, I was embarrassed in front of other guests. It felt highly judgmental and was not the level of service I expected from a hotel of this stature.

The hotel had a stunning foyer that really impressed us upon arrival. The staff were quick to welcome us and ensured we were informed about all the available amenities. I particularly enjoyed the free shuttle bus service to the city center, which made exploring the area really convenient, and Tony, the shuttle bus driver, was exceptionally friendly and helpful.

The breakfast options were somewhat limited, lacking variety each day.

The Deluxe Double Room was really comfy, the beds were nice and soft. Plus, it was super clean which I appreciated. I loved the view from the rooftop pool too, it was pretty amazing. Staff was always around to help if you needed anything, which felt good. The atmosphere was welcoming!

great service but some minor flaws

The staff were exceptionally welcoming and attentive. Special mention to Mr Quong at the restaurant who catered to my dining requests perfectly. The roof pool offered stunning city views that made relaxing there an unforgettable experience.

The furniture in my room had noticeable scratches.

Though our stay coincided with the hotel's soft opening, the quiet soundproof rooms were a pleasant surprise. We enjoyed the modern decor in our Deluxe Double Room and appreciated the free shuttle service, which made exploring the vibrant downtown Hue easy. Be sure to try the restaurant dishes!

Amazing service from staff, especially Mr Quong. Room had minor furniture scratches.